![]() ![]() When I clicked the allow button nothing happens. ![]() Need more help figuring out what’s happening with your browser? Check out our detailed helpdesk article here. When firefox opens up I log in and the next window has a propt that says 'Allow this app to open the com.todoist link with Todoist'. Instead, step away from the mouse for a minute and then follow the above steps for a completely painless time joining your next video call. You keep getting the same error message, so you continue to refresh the page or close out and re-open it in hopes that doing so fixes the issue. Stop hitting “refresh” and actually fix the problem Quit and re-open your browser, and once you do everything should be working normally. In your browser’s URL bar, type “about:config.” Next, search for the flag “.” When it comes up, right click on it and set the flag to “true” by right-clicking and then selecting the “Toggle” option. There could be a setting in your browser’s configuration file that’s causing the problem. Video call still not working? There’s one more thing you can try. And fear not, it’s not complicated – there are only a few straightforward steps to get it working in no time. We have detailed instructions for how to enable JavaScript in all of our supported browsers right here. Rest assured that you don’t need a computer science degree to figure this out. We’ll spare you a major engineering lesson, but JavaScript is a programming language and it needs to be enabled in your browser in order for Whereby to work right. It’s possible that JavaScript is disabled in your browser. You’ve double-checked (okay, maybe even triple-checked) that you’re using a fully-supported browser, yet you’re still seeing that same error message.ĭon’t tear your hair out quite yet. Step 2: Confirm that JavaScript is enabled You can find more information about what browsers and devices we support right here. For that reason, we recommend switching to one of the fully-supported browsers listed above. Your video calls should work within Safari, but be aware that certain features aren’t available and you might experience intermittent problems. Whereby also provides partial browser support for Safari. ![]()
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